Overview
This presentation explains how to get started with Ledger hardware wallets via the official Getting Started Hub at ledger.com/start™. It covers unboxing, initializing, choosing a PIN, writing down the recovery phrase, connecting with Ledger Live, and day-to-day usage. The goal is to give new users confidence and a checklist they can follow step-by-step.
What you'll achieve
Within a short session you'll learn to:
- Safely set up your Ledger device and create a secure PIN.
- Securely back up and store your recovery phrase.
- Install and use Ledger Live to manage accounts.
- Recognize basic phishing and social engineering attacks.
Why the hardware wallet matters
Hardware wallets store private keys offline — they keep your crypto safe by never exposing the keys to the internet. That physical separation drastically reduces the attack surface compared to custodial or hot-wallet alternatives.
Audience
This guide is written for beginners and for anyone migrating funds from exchanges or software wallets who wants a stronger security posture.
Setup: Step-by-step
1. Unbox and inspect
Check the packaging seal and make sure the device is new and intact. Ledger devices ship with tamper-evident packaging; if you suspect tampering, contact official support before proceeding.
2. Power and initialize
Connect the device using the supplied cable. Follow the on-screen prompts to choose the language and create a secure, memorable 4–8 digit PIN. Avoid simple sequences or repeated digits.
3. Recovery phrase
Write down the recovery phrase exactly as shown. This is the only backup of your private keys. Use the provided recovery card (or a purpose-built metal backup) and keep it offline in a safe, private place. Never take a photo or store it digitally.
4. Install Ledger Live
From the Getting Started Hub, download Ledger Live (desktop or mobile). Use the official link in the sidebar. Ledger Live is the companion app used to install crypto apps on the device and to manage accounts securely.
5. Install apps and add accounts
Use Ledger Live to install the apps for the blockchains you want to use (for example Bitcoin, Ethereum). Once installed, create or add accounts and confirm addresses on the device before sending funds.
Security best practices
Keep your recovery offline
Never enter your recovery phrase into a website or app. Ledger will never ask for your recovery phrase. If prompted, stop — you are being targeted by a scam.
Be wary of phishing
Double-check URLs and bookmarks. Only use official links saved from the Getting Started Hub. Confirm addresses directly on your Ledger device when receiving or sending funds.
Use a metal backup where possible
Paper can degrade, burn, or tear. Metal backups are fireproof and corrosion-resistant — consider them for long-term storage of recovery words.
Common troubleshooting
Device not recognized
Try a different cable/USB port and ensure Ledger Live is up to date. Reboot your computer and check that no other wallet software is interfering.
Forgot PIN
If you forget your PIN you must reset the device and restore from your recovery phrase. For safety, always test your recovery phrase by performing a restore on a spare device if available.
Lost recovery phrase
If your recovery phrase is lost, there is no method to recover funds. This underscores the importance of secure backup practices.
Contact support
Use the official support resources in the sidebar if you encounter hardware defects or verified account/security concerns.
One-page checklist (printable)
- Unbox & verify tamper seal.
- Power on & choose language.
- Create secure PIN (record length/format).
- Write down recovery phrase on physical medium.
- Download Ledger Live from official hub and verify signature if you can.
- Install blockchain apps via Ledger Live.
- Confirm wallet addresses on device before funds transfer.
- Make a small test transfer first.
- Store recovery backup in two secure, geographically separated locations.
- Bookmark official documentation and support pages.